PRIVACY POLICY (GDPR)

1. Purpose

Château Saint-Georges attaches particular importance to protecting the personal data of its visitors and guests.

This Privacy Policy explains which data are collected, the purposes for which they are processed, the legal bases for such processing, and the rights of data subjects.

2. Data Controller

The data controller is: Château Saint-Georges

50 Saint-Georges, Loublande 79700 Mauléon – France

Email: bonjour@chateausaintgeorges.com

3. Data Collected

Depending on your use of the website or our services, we may collect the following categories of data:

• identification data (surname, first name);

• contact details (email address, telephone number);

• information relating to your reservation;

• information required for billing purposes;

• correspondence and communications with our establishment;

• technical browsing data (IP address, browser, device used, pages visited), subject to your consent where such consent is required.

We only collect data that are strictly necessary for the provision of our services.

4. Purposes of Processing

Your personal data are processed for the following purposes:

• managing reservation requests;

• organising your stay;

• responding to your enquiries and contact requests;

• carrying out administrative and accounting procedures;

• complying with our legal obligations;

• improving the quality of our services;

• ensuring the security of the website.

5. Legal Basis

The processing of personal data is based, in particular, on:

• the performance of a contract (reservation of a stay);

• compliance with legal obligations;

• your consent where required;

• the legitimate interests of Château Saint-Georges in ensuring the proper operation of its business.

6. Data Recipients

Personal data may only be accessed by:

• authorised personnel within Château Saint-Georges;

• technical service providers involved in the operation of the website or reservation services;

• legally authorised public authorities where required by applicable law.

Personal data are never sold or transferred for commercial purposes.

7. Data Retention

Personal data are retained for no longer than is strictly necessary for the purposes for which they were collected, after which they are archived or deleted in accordance with applicable regulations.

Billing and accounting data are, in particular, retained for the period required under applicable accounting and tax obligations. 

8. Security

Château Saint-Georges implements appropriate technical and organisational measures designed to ensure the confidentiality, integrity and security of personal data.

9. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• the right of access;

• the right to rectification;

• the right to erasure;

• the right to restriction of processing;

• the right to object;

• the right to data portability where applicable;

• the right to withdraw your consent at any time where processing is based on consent.

To exercise your rights, you may submit your request to: bonjour@chateausaintgeorges.com.A response will be provided within the time limits prescribed by applicable regulations.

You also have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés – CNIL).

10. Cookies

The website uses cookies that are necessary for its operation and, where applicable, audience measurement cookies or third-party service cookies.

Where required by applicable law, your consent will be obtained before such cookies are placed on your device. For further information, please refer to our Cookie Policy.

11. Amendments to this Policy

This Privacy Policy may be amended at any time in order to reflect changes in applicable laws, regulations or technical developments.

The current version is the version published on the Château Saint-Georges website.

French Version Prevails

This English translation is provided for information purposes only. In the event of any discrepancy, inconsistency or difference in interpretation between the French version of these legal notices and this English translation, the original French version shall prevail and shall be the sole legally binding version.

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Last updated: August 2026